Personal information we collect:
- Information you enter into our website
- When you register your profile, buy products, post feedback or communicate with customer service.
- Where you are, your use and the technology you use, through third party providers.
What do we use the information for?
To deliver the service, save you time, understand the usage to improve our services and products, offer you unique content tailored to you, and make the service secure.
- We take security seriously. The system is built on the latest and most secure technology from Shopify.
- All communication with our server is encrypted
We share information with others when:
You request it, for security reasons, to third party suppliers (payment/analysis), or in cases of suspicion of security or breach of law.
The right to be forgotten - GDPR
We take your privacy seriously. If you want to be deleted, have concerns related to your privacy or have input, contact us at firstname.lastname@example.org.
Welcome to Volant!
This website is owned and operated by Knarr AS a Norwegian registered company with Norwegian company ID 925 058 882 and a registered address at Bjørumsvegen 15, 4820 Froland, Norway.
COLLECTION OF YOUR INFORMATION
Volant may collect personal information in connection with your use or purchase of Volant’s products and services, including at the Stores or through the Sites or through your use of the Services, which may include information provided in connection with the following activities:
Registering or filling in forms on the Sites or in the Stores. This includes information you may provide when you request additional information about Volant’s products and services or sign up to receive Volant’s email newsletters or coupons.
Completing a profile to the Sites.
Purchasing any product or service from Volant, whether at a Store or through the Sites.
Providing product feedback or making other submissions to Volant.
Requesting information or assistance from Volant. Volant may also keep a copy of any communications or correspondence you may send to it, including any email communications.
Participating or responding to consumer surveys or requests for consumer’s opinions, concerns, and preferences regarding Volant’s products and services.
Participating in consumer contests and other promotions.
The personal information that Volant may collect may include your name, username, password, email address, age, date of birth, gender, address, telephone number, credit card and debit card numbers (with expiration dates), personal preferences, and any other personal information that you choose to include in your profile, or in other communications to Volant. In addition, Volant may collect additional information from users of our Services or Sites. You represent and warrant that you have the right and authority or have obtained all necessary consents to provide any information, including any personal information of another individual, that is provided by you to Volant.
INFORMATION WE COLLECT FROM OTHER SOURCES
Volant may obtain information about you from other sources and combine that with information we collect directly from you. We use this information to better understand your interests and for analytics purposes.
Like many websites, Volant utilizes “cookies” to maintain a record of your visit to the Sites and your use of the Services. A cookie is a small text file that is transferred by a web server and stored on the hard drive of your computer or mobile device. It can only be read by the server that sent it to you. This information does not identify you personally and you remain anonymous unless you have otherwise provided Volant with personal information.
Cookies helps Volant to improve the Sites and Services, and to deliver more personalized service by enabling Volant to estimate audience size and usage patterns; to store information about your preferences; to speed up your searches and to recognize you when you return to the Sites or use the Services. Most web browsers automatically accept cookies. If you would prefer to prevent your computer from accepting Volant’s cookies, you may follow your Internet browser’s steps for doing so. Please note, however, that if you do disable cookies from your browser, you may not be able to access certain sections of the Sites or the Services.
We utilize cookies from:
- Google Tag Manager
THIRD PARTY ANALYTICS AND TRACKING
Volant collects transactional information and browse behavior on our website. Volant may use such information to offer you recommendations for products and services that are relevant to your interests. Volant uses the services of trusted third parties to offer you meaningful recommendations during the online experience. Volant shares IP address, unique ID number, and shop and browse behavior with the third party service provider on an aggregate basis but does not share personal information for these purposes.
PROTECTION OF YOUR INFORMATION
To prevent unauthorized access or disclosure, maintain data accuracy and facilitate the appropriate use of information, Volant uses physical, technological and administrative procedures to protect the personal information that Volant collects from loss, unauthorized access, modification, disclosure or other misuse. Nevertheless, Internet or wireless transmissions are never completely private or secure. You understand that any messages or information you send to the Sites or through the Services may be read or intercepted by others. If you have any questions about the security of personal information collected by Volant, please contact: email@example.com.
USE OF YOUR PERSONAL INFORMATION
Upon Volant’s collection of your personal information, Volant may use such personal information internally, separately or in combination with pre-existing information, for the following purposes:
To develop, enhance, market, sell or otherwise provide information, products or services;
To establish and conduct commercial relationships, including to process purchases or other transactions and to conduct or administer other transactions that you may engage in with Volant including at the Stores, on or through the Sites;
To conduct or administer contests, or other promotions in which you have participated;
To contact you and to respond to any communications that you may have had with us;
To troubleshoot problems with the Sites and Services;
To customize your experience or homepage on the Sites;
To develop and manage Volant's business and operations;
To detect and protect Volant and other third parties against error, negligence, breach of contract, fraud, theft and other illegal activity, and to audit compliance with Volant’s policies and contractual obligations;
To engage in business transactions, including the purchase, sale, lease, merger, amalgamation or any other type of acquisition, disposal, securitization or financing involving Volant;
As permitted by, and to comply with, any legal or regulatory requirements or provisions;
For any other purpose to which you consent.
Personal information collected by Volant may be transferred to, stored and processed in the United States, EU and Norway.
DISCLOSURE OF YOUR INFORMATION
Volant may disclose your personal information to its subsidiaries or affiliates and to third parties whom Volant hires to provide services on Volant’s behalf, including, but not limited to, support services, website services, delivering promotional materials, contests, sweepstakes and other promotions, and answering customer questions about Volant’s products and services. These subsidiaries, affiliates and third parties may be located overseas. Volant will only provide those third parties with the personal information that they need to deliver the services to Volant and/or on Volant’s behalf. Volant will not disclose your personal information to third parties for their direct marketing purposes without obtaining prior affirmative consent.
RETENTION OF YOUR PERSONAL INFORMATION
The personal information that you provide will be retained by Volant in accordance with applicable laws. However, Volant will take reasonable steps to destroy or permanently de-identify personal information it holds if it is no longer needed for Volant business purposes.
CHOICE AND OPT-OUT PREFERENCES
ACCESS AND CORRECTION
Volant will take reasonable steps to ensure the personal information it holds is accurate, complete and up to date. Upon your written request, subject to certain exceptions provided by law, Volant will inform you of the existence, use and disclosure of your personal information and give you access to that information, or request its deletion. Additionally, if you have any questions or enquiries relating to our privacy practices or procedures, or if you believe that the personal information that Volant holds about you is not accurate, complete or up to date you may write to the Privacy Officer at the address provided below. If you are able to establish that the information is not accurate, complete or up to date, Volant will take reasonable steps to correct the information so that it is accurate, complete and up to date.
REQUEST FOR ACCESS AND CORRECTION, QUESTIONS OR COMMENTS